- SSL Encrypted
- KYC Protected
- 18-Min Withdrawals
- 24/7 Live Chat
- bKash & Nagad
- 18+ · Play Responsibly
Contents
- Withdrawal Limits & Processing Times
- Supported Payment Methods
- How to Submit a Withdrawal – Step by Step
- KYC Verification: What You Need Before Your First Withdrawal
- How to Complete KYC on xx789
- Photo & Document Requirements
- Why Does a Withdrawal Get Declined?
- Do Higher VIP Tiers Get Better Withdrawal Limits?
- Common Withdrawal Questions
- Ready to Make Your First Withdrawal?
All amounts on this page are in Bangladeshi Taka (৳ BDT). Withdrawals go to the same mobile wallet you used to deposit — your bKash, Nagad, Rocket, or Upay number must match your registered account name.
Withdrawal Limits & Processing Times
xx789 processes withdrawals fast. Regular members get funds in about 18 minutes once the request clears the security check. First-time withdrawals go through an extra review and can take up to 6 hours — this is standard practice across all verified platforms.
| Item | Amount / Time | Notes |
|---|---|---|
| Minimum Withdrawal | ৳500 | Per transaction |
| Maximum Daily Withdrawal | ৳225,000 | Member (base) tier |
| Typical Processing Time | 18 minutes | After approval; bKash / Nagad / Rocket / Upay |
| First Withdrawal (ever) | Up to 6 hours | KYC review must be complete first |
| KYC Requirement | Before first withdrawal | Identity document required — see section below |
Need a higher daily limit? VIP tiers — Star, Elite, Master, Legend, and Crown — each unlock a larger daily cap. See the VIP limits section below.
Supported Payment Methods
xx789 supports four mobile wallet channels for withdrawals in Bangladesh. All are instant transfers — funds land in your mobile wallet within 18 minutes of approval. Use the same wallet number you registered with.
- bKash Deposit: ~5 min · Withdrawal: ~18 min
- Nagad Deposit: ~5 min · Withdrawal: ~18 min
- Rocket Deposit: ~5 min · Withdrawal: ~18 min
- Upay Deposit: ~5 min · Withdrawal: ~18 min
Important: The name on your mobile wallet account must exactly match the name on your xx789 account. If they differ, your withdrawal will be held until KYC confirms the discrepancy. Contact Live Chat immediately if you used a different number.
How to Submit a Withdrawal – Step by Step
The whole process takes under two minutes once your KYC is approved. Here is the exact sequence to follow on the xx789 platform.
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1
Log In to Your xx789 Account
Open xx789 Login on your browser or the xx789 app. Enter your registered mobile number and password. Use 2FA if you have it enabled — it adds 30 seconds but protects your funds.
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2
Open the Cashier & Select "Withdraw"
Tap the wallet icon or go to Account > Cashier. Choose the Withdraw tab. You will see your available balance — this is your real-money balance after any active wagering requirements have been met.
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3
Choose Your Mobile Wallet Channel
Select bKash, Nagad, Rocket, or Upay. The system will pre-fill the wallet number linked to your account. If you need to change it, you will be asked to re-verify via KYC first.
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4
Enter the Amount
Type the amount you want to withdraw. Minimum is ৳500; maximum per day is ৳225,000 at the base Member tier. The screen will show a live fee breakdown (xx789 charges no withdrawal fee — your wallet provider's standard rates may apply).
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5
Confirm and Track Your Request
Tap "Confirm Withdrawal". You will get an on-screen reference number and a notification. Track the status under Account > Transaction History. Approved requests clear in about 18 minutes. If your request sits in "Pending" for over 30 minutes, contact 24/7 Live Chat with your reference number.
KYC Verification: What You Need Before Your First Withdrawal
KYC (Know Your Customer) is a one-time identity check. xx789 requires it before your very first withdrawal. It protects your account from fraud and ensures the money goes to the right person. Once approved, you will never need to do it again unless you change key account details.
The review takes up to 12 hours, though most verifications complete in 2 to 4 hours during working hours. Submit your documents early — do not wait until you are ready to cash out.
Accepted Identity Documents
You need to submit one of the following. All are accepted equally — there is no preference.
- National ID Card (NID) — both front and back
- Passport — photo page and address page
- Driving Licence — both sides
Your data is safe. xx789 stores KYC documents on encrypted servers and uses them only for identity verification. Documents are never shared with third parties for marketing purposes. For full details, see the Privacy Policy.
How to Complete KYC on xx789
The upload process is straightforward from the app or mobile browser. Follow these steps carefully — a clear photo on the first attempt means faster approval.
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1
Go to Account > Verification
Log in to xx789, tap your profile icon, and select "Verification" or "KYC". You will see your current verification status and a list of required documents.
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2
Select Your Document Type
Choose National ID Card, Passport, or Driving Licence from the dropdown. The system will tell you exactly which pages or sides you need to upload for the chosen document.
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3
Upload Clear Photos
Use your phone's camera or upload files from your gallery. The image must be under 10 MB, in JPG or PNG format. All four corners of the document must be visible. See the photo requirements below before you shoot.
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4
Submit and Wait for Review
Tap "Submit for Review". The xx789 compliance team checks the documents manually. You will receive a notification within 12 hours — usually much sooner. If the document is unclear, you will get a specific rejection reason and can resubmit immediately.
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5
Receive Approval and Withdraw
Once approved, your account status changes to "Verified". You can now submit withdrawal requests without restriction. This approval never expires unless you update your registered mobile number or account name.
Photo & Document Requirements
Poor photos are the main reason KYC gets delayed. Take two minutes to follow these tips and your documents will pass on the first attempt.
Why Does a Withdrawal Get Declined?
Withdrawals are rarely declined when the account is verified and the funds are genuinely available. Here are the most common reasons and what to do about each one.
KYC Not Completed
Your first withdrawal requires a verified identity. Submit your NID, Passport, or Driving Licence first. Review takes up to 12 hours.
Wallet Name Mismatch
The name on your bKash or Nagad account does not match your xx789 registered name. Contact Live Chat to reconcile the accounts.
Active Wagering Requirement
You claimed a bonus and have not completed the 18× wagering requirement yet. The locked bonus portion cannot be withdrawn until it is met.
Amount Below ৳500 Minimum
The minimum withdrawal per transaction is ৳500. Add more to your withdrawal request or save up balance before requesting.
Daily Limit Reached
Member tier players can withdraw up to ৳225,000 per day. Split larger amounts across days or upgrade your VIP tier for a higher cap.
Security Flag on Account
Unusual login activity or a flagged transaction may trigger a manual review. xx789 Live Chat can explain the status and next steps.
Do Higher VIP Tiers Get Better Withdrawal Limits?
Yes. Each xx789 VIP tier raises the daily withdrawal ceiling significantly. High-volume players can reach a ৳1,200,000 daily limit at Crown level. Here is the full breakdown.
| Tier | Monthly Turnover | Daily Withdrawal Limit | Cashback | Birthday Bonus |
|---|---|---|---|---|
| Member | All players | ৳220,000 | 0.4% | — |
| Star | ৳70,000+ | ৳320,000 | 0.55% | ৳900 |
| Elite | ৳300,000+ | ৳440,000 | 0.70% | ৳2,700 |
| Master | ৳1,300,000+ | ৳620,000 | 0.85% | ৳8,100 |
| Legend | ৳5,700,000+ | ৳870,000 | 1.00% | ৳24,000 |
| Crown | ৳25,000,000+ | ৳1,200,000 | 1.15% | ৳73,000 |
Master, Legend, and Crown tiers also include a dedicated personal account manager who can handle priority withdrawal processing. See the full breakdown on the xx789 Bonus & VIP page.
Common Withdrawal Questions
These are the questions xx789 Live Chat receives most often about withdrawals and KYC. If your question is not here, the support team is available around the clock.
01 How long does the first withdrawal really take?
02 Can I withdraw to a different mobile number than the one I registered with?
03 What if my withdrawal is stuck in "Pending" for a long time?
04 I have an active bonus. Can I still withdraw?
05 Does xx789 charge a fee for withdrawals?
06 Is my NID or Passport data safe with xx789?
07 My KYC was rejected. What should I do?
08 Can I use the xx789 app to submit my withdrawal?
Ready to Make Your First Withdrawal?
Create your account, make a deposit of at least ৳300, and complete KYC in advance. When it is time to cash out, your funds will be in your bKash or Nagad wallet within 18 minutes.